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With the constant development of technology and with the introduction and development of e-commerce SaaS, and other digital technologies, there’s also a constant need for sentiment analysis. You might have known it by other names like opinion mining or emotion AI as these are also quite the popular names.
With our specialized software and techniques, you get the best sentiment analysis with the most accurate results. It is categorized into positive, negative, and neutral.
You might need a great understanding of how your customers think and react. These minor aspects can be used in revealing what customers expect from you and your brand. This leads you to improve your product while enhancing your output. But why with Technanosoft?
We understand that to calculate a sentiment score, there are not just one but multiple factors that are taken into account, such as the type of emotions that are being expressed, and their context. This score will be useful in various ways like calculating customer satisfaction, analyzing product data, and determining the nature of the text. Understanding the text gives us an overall idea of the sentiment and how it should be taken.
Check our customers success stories.