Salesforce CRM is a customer relationship management (CRM) software that helps manage tasks commonly performed by sales, marketing, management and customer service departments. This platform has wide-ranging capabilities and can be used to improve accessibility and collaboration, as well as automate processes within a business. Salesforce CRM is cloud based and integrates with other products such as Salesforce CPQ. Salesforce CRM consulting services assist clients with configuring and deploying this program. In addition to implementation, some of the providers in this category assist with additional training or support related to Salesforce CRM, as well as other IT consulting services or implementation services such as Salesforce consulting.